In a nutshell: If your RIC hearing aid has intermittent sound, sounds distorted, or remains quiet despite a fresh wax filter, the receiver (speaker) is usually worn out. The receiver is a wear part and can be replaced by yourself in a few minutes with the right tool, or even without it for newer systems. This saves costs and time compared to an appointment with an acoustician.
How to identify a defective receiver
The typical symptoms: The sound intermittently cuts out, sounds distorted or tinny, or the device remains silent, even though the battery or accumulator is full and the wax filter has been freshly changed. A visibly bent, squeezed, or damaged cable is also a clear sign. The classic in practice is a cable break: The thin cable between the device and the receiver is moved very frequently during daily insertion and eventually fatigues.
Rule out first, then replace
Before you replace the receiver, change the wax filter once, as a clogged filter produces almost the same symptoms. If the problem persists, it's time for the receiver. A detailed checklist can be found in the guide Hearing aid too quiet or muffled.
Finding the right replacement receiver
Which receiver fits depends on your device: the miniReceiver 2.0 for Signia and AudioService devices of generations X, Nx, primax and G4 to G6, the miniReceiver 3.0 for the latest Signia generation and AudioService G7/G8, the SDS 5.0 for Phonak Audéo Lumity, Paradise and Marvel as well as suitable Unitron and Hansaton models and the SDS 6.0 for Phonak Audéo Infinio and Unitron Moxi Smile.
Our range is constantly growing: Original receivers for other brands are gradually being added, including the minifit and minifit Detect for Oticon (e.g. Oticon More, Real and Intent, also Bernafon and Philips), the SureFit 3, the SureFit 3 M&RIE and the SureFit 2C for ReSound (e.g. ReSound Nexia, Omnia and ONE), the Easywear and the V.2 for Widex (e.g. Widex Moment) as well as the SnapFit 6-pin and the SnapFit 2.0 for Starkey (e.g. Genesis AI). The exact compatibility can be found in the table on the product page. You choose the length, strength (S, M, P) and side as with the previous receiver.
How to replace it yourself
Receivers with a push/pull system like the SDS 6.0 can be replaced without any tools. For all others, there is the ex-receiver removal and installation tool, with which the receiver can be replaced in a few minutes. The video instructions can be found in the Meister-Wissen library. Compared to going to an acoustician, you save time and money and your device is ready for use again without waiting time.
Frequently asked questions
How long does an ex-receiver last? This strongly depends on use and care. As a wear part, it typically lasts several years; cable movement and moisture are the limiting factors.
Can I damage anything by replacing it myself? Not with the right instructions. Apply the tool, loosen the old receiver, insert the new one. Our videos show every step and if you are unsure, our support via email or WhatsApp will help.
The new receiver sounds different from the old one. Is that normal? A fresh receiver often sounds clearer because the old one has gradually deteriorated. If it sounds distorted or unnatural, check the length and strength.
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